Standing out in the market means presenting a unique cloud communications product portfolio. We have blended together best in class applications for hosted PBX/VoIP services, Contact Centre solutions including Omnichannel and Meeting and Collaboration tools. We have also created an open management platform, Uboss, which allows resellers to add in addition 3rd party products and services, making their overall portfolio different from competitors.
Resellers can add in to the Uboss portal services from additional suppliers or services they themselves produce, semi-automate provisioning, add pricing to their tariffs, bundle in with any other part of the portfolio, to create a totally unique proposition. These may even include products supplied by VanillaIP competitors because we appreciate your customer requirements may include some elements best served by others.
Uboss Portal
Uboss is a reseller portal and a customer self service portal in one, giving seamless processes from product design, through deployment and on to billing and day to day management. By giving resellers the option to add in their own services or those of third party suppliers we provide a single management hub around which you can manage your whole portfolio. More importantly a single environment where your customers can see, control and consume all of your products.
Key Elements
The key elements that make this possible are:
- Multi-level portal access
- Pricing management for individual products
- Multiple tariff options
- Contract term management
- Semi-automation on provisioning your own products
- Product bundle creation – blend your services with ours
- Automated billing
- MIS reporting for customers
- Product penetration mapping for your product teams
Products & Services for your Clients
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Why Partner with Us?
VanillaIP deliver a unique partner proposition which combines a broad product portfolio, with the most powerful and effective back-office automation platform Uboss that enables:
- Multi-vendor, multi service
- Automatic device fulfilment and management
- Add in your own 3rd party services for swivel chair provision
- White label branding
- Billing and Sales Ledger
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