Leverage the power of digital transformation and offer Unified Communications services that help teams securely collaborate from anywhere. Provide your staff with hybrid working solutions that allow for flexible working and quicker decision making processes.

Collaboration apps are a subcategory of productivity apps. These apps enable teams to stay connected, not only via their PBX phone system but through video meeting rooms and instant messenger. Whilst PBX style voice services remain an important part of a business customers processes, hybrid working and changed customer behaviours have made adoption of UC, virtual meetings and collaboration tools a high priority. VanillaIP can help you deliver affordable VoIP core services alongside services from award winning partners.

 

Webex

Webex from Cisco is a collaboration cloud-based service that allows your customers to integrate their cloud calling solutions with a collaboration application that differs from the pack. As a trusted provider to your customers, you will be able to promise a solution that is simple to use, secure and affordable.

Features and Benefits

  1. Webex gives you the ability to take your business phone number where ever you are and from any device of your choice; Desktop, tablet or smartphone.
  2. Create spaces in Cisco Webex Teams to collaborate with messages, files and whiteboards before, during and after a meeting. Webex provides end-to-end encryption for meetings so your data is always safe with this secure collaboration solution
  3. Reduce the amount of emails that get lost and forgotten when working on collaborative projects by seamlessly integrating your current collaboration tools with Webex to enhance your experience. Webex delivers pre-built bots for third-party applications from vendors such as Microsoft, Google Cloud, Salesforce, ServiceNow, Trello, Asana, Salesforce, and Jira. This makes it possible to bring content into Webex spaces from these applications.

 

Collaboration, your way

Our range of Webex packages ensure your customers can assign the right licences to their staff. As a direct Cisco service provider partner we are constantly working with Cisco to upgrade the service we provide you.

MS Teams Integration – Call2Teams

Connect any PBX phone system to Microsoft Teams in minutes! This simple value-adding service can increase your ARPU by helping you to retain existing customers. Allowing users to connect their business telephony to make and receive work calls on any device.

  • Add full telephony to your PC, Mac or Mobile MS Teams applications
  • One click deployment means quick implementation through the Uboss portal. Useful when working with our entire portfolio

Features and Benefits

  • Call recording for calls with non-teams users
  • Call Centre Services – With features such as Teams True Transfer and Caller ID Management, Call2Teams is suitable for Call Centre help desk and sales desk environments
  • Realtime control portal

Voice Conference Bridge – Rental Free

On the go and need to join a meeting but don’t need video or screen share? Our Voice Conference Call Bridge has one specific phone number that allows participants to dial into a virtual “meeting room,” where they can communicate to the rest of the group from anywhere.  Offering users and guests to join meetings from low tech situations, including standard mobile and home phones.

Features and Benefits

  • This option is a highly practical conference bridge with full reporting and recording options
  • Share a call with 2 or 200+ people with a simple dial in (standard rate, free, international or toll numbers optional)
  • Call to invite users who forgot to join in
  • Record your meeting and access the recording from your Uboss portal
  • Before we all found meeting and collaboration tools like MS Teams and Webex Teams this service was vital

 

Products & Services for your Clients

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Why Partner with Us?

VanillaIP deliver a unique partner proposition which combines a broad product portfolio, with the most powerful and effective back-office automation platform Uboss that enables:

  • Multi-vendor, multi service
  • Automatic device fulfilment and management
  • Add in your own 3rd party services for swivel chair provision
  • White label branding
  • Billing and Sales Ledger

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