Client Self Service

Our Uboss platform provides a central web based interface for management of all sites, services, users and their devices. All changes and additions can be made in real-time and consumed immediately 24/7. Uboss self-serve provides customer admins the same set of features as your own service desk. Users can access call recordings and call logs virtually as soon as the call is completed. Detailed billing and usage analysis reports are also available that allow customers to drill into their spend pattern and reduce bill queries back to your accounts team.  For Resellers, reports such as a new services added in the last 30 days,can quickly highlight any keying errors. With a cascading hierarchy of Roles and Permissions, Uboss ensures reporting is only available to appropriate staff…