Uboss brings together the best in class productivity and mobility services within one unique management portal

  • Multi Vendor – Multi Service

    Delivers best of breed service & products in a single environment

  • Our software team, your resource!

    When you become a VanillaIP partner our 100+ development team become your resource & advice centre

  • Your own Brand

    Own your brand, build identity and values, fully white labelled

  • Contractual Management

    Build auto-applied contract rules as you wish, 1 minute, 1 hour, 1 day, 1 month, 1 year. Mix and match as needed

  • Your own Products

    In addition to our provided services, you can easily add your own products and make them available in the Uboss portal

  • Power to the customer – self service

    Your internal teams & clients can all self-serve with auto-billing and audit tracking of activity

LATEST OFFER

Free User Licences for 12 months, 30 day contract terms, 100% margin!

What's built in?
Services & Products for YOUR Clients

Cloud Voice User

Highly featured voice user profiles that can be utilised across multiple device types including mobile, softphone and IP Phones

  • Build up unique user packages 
  • Softswitch Cisco Broadsoft
  • 30-day contract terms
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Omni Contact Centre

We offer a scalable call centre portfolio with powerful reporting and analytics catering for small and informal customer facing teams to large multi site businesses with hundreds of agents

  • Communicate across multiple applications including voice, chat and e-mail
  • On demand from one user to thousands
  • Powerful dash/wall boards, reporting and analytics
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Collaboration

Out the box enabled Microsoft Teams and Webex user, to allow you the partner to offer the most powerful and flexible collaboration services to you clients.

Microsoft Teams

      1. On demand Microsoft Teams voice option single system that allows any mix and match or Microsoft Teams and non-teams users with full overlay of any service types from call recording to Omni Channel contact centre.

      2. Works in conjunction with Microsoft phone licence and/or Microsoft E5 Licence.

      3. No power shell coding required

      4. API enabled services and Uboss subscription billing.

Webex

        1. From softphone only to 1,000-person conference

        2. API enabled, true on demand service creation

        3. Chat, screen share, recording, transcription, team spaces – service depended.

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CRM

The importance of integration into clients own CRM systems is support by using a range of apps from the likes of Go Integrator

  • Integration with many CRM systems; SalesForce, Sugar, SystemOne and EMIS to name but a few
  • Incoming screen pop, outbound dialling plus more.
  • Cloud based easy deployment
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Mobility

The Mobile SIM becomes the users PBX extension and uses the native mobile dialler, based on both Roamed and EE dedicated networks

  • Easy addition of enhanced services like call recording
  • Presence state show for user regardless of device type being used
  • No charges for EU roaming
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Device Fulfilment & Management

Uboss offers a powerful real time device fulfilment service to delivery handset from the likes of Yealink and Poly and Logitech

  • Partner support teams and customers own staff can order devices online (subject to credit limit)
  • Plug in and go! Handsets are auto configured on delivery
  • Credit locks applied automatically on phones in transit to avoid fraud
  • Ongoing management of software updates and feature sets
  • Auto save of user defined changes and settings are retained, eg; line keys, ring tones, directories 

Broadband Services

Live ordering for both FTTC and FTTP access circuits form the likes of TalkTalk and Zen Internet, all on 30-day contracts

  • FTTC and FTTP services available
  • Service performance monitoring easily viewable
  • Zero touch service to include router available

YOUR Own Service

Uboss enables you to add your own services that can be sold à la carte or as part of packages, but all presented in single form to your clients

YOUR Own Service

  • Add any service from you own existing 3rd party vendors
  • API and swivel chair integration available
  • Appear in service availability listings and Uboss tariffs like all other services enabled by you, the partner

What's built in?
Uboss benefits for Sales Partners

Multi Vendor, Multi Service

Uboss provides a dedicated cloud-based portal built for any partner providing services and applications into the B2B or B2C marketplace

  • Allows partners to package services from multiply providers, provision and bill within a single interface
  • Partners can add any service/application types
  • New API enabled partners/applications being added ongoing
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Own Your Brand

Uboss allows you to own your brand and not have to sell through Agency type models, you have full control and brand ownership. This ultimately creates a more valuable business with the ability to sell a wide range of services from some of the biggest names Microsoft, Cisco, Broadsoft in a self-service portal.

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Billing Automation & Simplification

Replace your existing billing and invoice generation system and benefit from the additional revenue generated from the resale of Billing Platform as a Service to your own clients. Choose your own bill cycle.

  • Provision (SDR/EDR) process whether complete by client or partners support desk, one touch data entry with verified rates applied
  • Call data (CDR) – near real time rating of call data, typically with 15 minutes, means up to date call analytics along with revenue protection using spend based credit locking
  • Analytics and powerful billing reports for both clients and partner to allow for insight into all areas from service usage to sale commissions due.
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Software Development

Our partners have different in-house skill sets, some of which include software development, some don’t. We are proud to share our knowledge and work with you to continually develop Uboss to meet your requirements.

  • Uboss feature enhancements, ongoing development of all elements of Uboss from product, provision to billing, see the last 6 months here
  • Feature Request – get involved and rewarded in the development of Uboss with our popular Feature Request page, see recent winners here

 

 

Can’t find what you need? Our development team can add specific API additions for bespoke client requirements.

We are committed to providing you with the best cutting edge technology – for instance, we were the first to offer Webex in the UK. We welcome our client’s feedback and requests for additions, which helps shape the future of VanillaIP.

Uboss’ clean and elegant interface makes deploying customers as easy as browsing the web.

Martin Lauer

Request a demo

Why Partner with Us?

VanillaIP deliver a unique partner proposition which combines a broad product portfolio, with the most powerful and effective back-office automation platform Uboss that enables:

  • Multi-vendor, multi service
  • Automatic device fulfilment and management
  • Add in your own 3rd party services for swivel chair provision
  • White label branding
  • Billing and Sales Ledger

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